Ceiling Fan Faq's
“The electrical boxe and ceiling support joist used must be securely mounted and capable of supporting a minimum of 35 lbs (16 kg).
Boxes must be directly supported by the building structure.”
“No. Wall switches with dimmer or speed control function will reduce current and interfere with fan control.
We recommend using a regular wall switch. For this, you may need an electrician.”
“1、Check whether the screws of each part of the fan are tightened.
2、Check whether the screws of the electric box and the hanging bracket are tightened.
If all the screws are tightened but the fan still makes noise, please contact customer service.”
“1.Replace the battery with a new one and try again.
2.It is possible that the wiring of the receiver is loose.
3.Remote control and receiver lost pairing, need to re-match them, please contact firstname.lastname@example.org for pairing method.”
“1. Check whether the home circuit is energized.
2.Check whether the circuit breaker and fuse and wall switche are working properly.
3. Make sure all wires are securely connected and that all ground wires are properly connected.”